Pending Requests

Video Walkthrough

What This Page Solves

Processes join requests so new staff onboarding is approved, rejected, or redirected with clear traceability.

Entry

• Open this page from module navigation.
• Module: salon-member

Before You Start

• Confirm criteria for approving applicants (documents, position, branch).
• Prepare standard rejection and follow-up notes for incomplete applications.
• Check daily queue volume and assign reviewer ownership if needed.

Steps

1. Sort pending requests by age/priority and open each application detail.
2. Validate applicant information and required attachments.
3. Approve, reject, or request more info with a clear internal note.
4. Verify request leaves pending queue and appears in the correct next state.

Acceptance Checklist

• Pending queue is processed with explicit outcomes.
• Every rejected/request-more case has a reason note.
• Approved applicants are visible in team roster or onboarding flow.

FAQ

Why does the update not show immediately?

Check cache/filters, then refresh the page and reopen related detail view.

Why are results different across staff accounts?

Compare salon scope, date filters, and role permissions before further troubleshooting.

Page Metadata

• Module: salon-member
• Route: PendingApplications