Orders

Video Walkthrough

What This Page Solves

Standardizes order lookup, verification, and exception handling for handoff.

Entry

• Open this page from its module navigation.
• Related SOPs: /en/docs/02-daily-sop, /en/docs/03-customer-service
• Module: order

Before You Start

• Confirm current salon and account role.
• Confirm target record (booking/order/customer) before editing.
• Align policy if status/payment values may change.

Steps

1. Verify page title, scope filters, and salon context first.
2. Locate target record via search/filter, then open detail or run the core action.
3. After action, validate synchronization in list and parent page.
4. If abnormal behavior appears, log id/time/operator and escalate per policy.

Acceptance Checklist

• Target record is found and action completes successfully.
• Updated status/data is consistent across related pages.
• Handoff can clearly explain who changed what and when.

FAQ

Why does the update not show immediately?

Check cache/filters, then refresh the page and reopen related detail view.

Why are results different across staff accounts?

Compare salon scope, date filters, and role permissions before further troubleshooting.

Page Metadata

• Module: order
• Route: Orders