Edit Loyalty Reward Category

Video Walkthrough

What This Page Solves

Maintains reward category taxonomy for cleaner browsing and campaign targeting.

Entry

• Open this page from module navigation.
• Module: loyalty

Before You Start

• Review current category tree and naming standards.
• Identify categories to merge, rename, or retire.
• Check existing rewards impacted by category changes.

Steps

1. Create or edit category names and hierarchy.
2. Reassign affected rewards to the correct categories.
3. Save category changes and verify reward mapping.
4. Validate category filters in reward list and redemption flow.

Acceptance Checklist

• Category structure is clean and non-overlapping.
• Affected rewards are mapped correctly.
• Category filters return expected reward groups.

FAQ

Points total looks incorrect

Review issue/redeem logs in the selected date range and verify rule version at that time.

Reward cannot be redeemed

Check reward stock, eligibility constraints, and member point balance.

Page Metadata

• Module: loyalty
• Route: EditLoyaltyRewardCategory