Edit Membership Points

Video Walkthrough

What This Page Solves

Defines points earning and redemption rules used across membership operations.

Entry

• Open this page from module navigation.
• Module: membership

Before You Start

• Confirm earning ratio, redemption cap, and expiry policy.
• Review legal/compliance constraints for points language.
• Prepare examples for staff to explain point changes to customers.

Steps

1. Edit points earning and redemption parameters.
2. Check conflicts between minimum spend, cap, and expiration settings.
3. Save and verify values in settings summary.
4. Run one test scenario to confirm points accrue/redeem as configured.

Acceptance Checklist

• Points rules are internally consistent and saved.
• Test scenario matches expected points behavior.
• Staff-facing explanation can be derived from final rules.

FAQ

Member tier did not update as expected

Recheck threshold rules and effective date, then recalculate with sample member data.

Benefits are not visible at checkout

Confirm tier eligibility and benefit activation status in membership settings.

Page Metadata

• Module: membership
• Route: EditMembershipPoints