Membership

Video Walkthrough

What This Page Solves

Provides membership program overview for tier status, upgrade paths, and benefit consistency.

Entry

• Open this page from module navigation.
• Module: membership

Before You Start

• Confirm current tier structure and active member counts.
• Review pending policy changes before editing tiers.
• Prepare communication plan if member-facing rules will change.

Steps

1. Open membership overview and review tier performance metrics.
2. Check member distribution, upgrade rates, and benefit usage signals.
3. Identify tier rules that need adjustment and open related edit pages.
4. After edits, return to overview and verify metrics/status updates.

Acceptance Checklist

• Tier overview reflects current rule set and member distribution.
• Planned policy changes are mapped to concrete edit actions.
• Program status is clear for manager decision-making.

FAQ

Member tier did not update as expected

Recheck threshold rules and effective date, then recalculate with sample member data.

Benefits are not visible at checkout

Confirm tier eligibility and benefit activation status in membership settings.

Page Metadata

• Module: membership
• Route: Membership