Forgot Password

Video Walkthrough

What This Page Solves

Provides secure password reset flow so account access can be restored quickly.

Entry

• Open this page from module navigation.
• Module: forgot-password

Before You Start

• Prepare verified email/phone linked to the account.
• Confirm access to verification inbox/SMS device.
• Set a new password that meets policy requirements.

Steps

1. Submit account identifier to request reset code/link.
2. Complete verification and open reset form.
3. Set and confirm new password, then submit update.
4. Log in with the new password to validate reset success.

Acceptance Checklist

• Password reset completes without verification errors.
• New password allows successful sign-in.
• Old password is no longer valid.

FAQ

Why does the update not show immediately?

Check cache/filters, then refresh the page and reopen related detail view.

Why are results different across staff accounts?

Compare salon scope, date filters, and role permissions before further troubleshooting.

Page Metadata

• Module: forgot-password
• Route: ForgotPassword