My Campaigns

Video Walkthrough

What This Page Solves

Tracks all active and draft marketing journeys with status visibility and execution control.

Entry

• Open this page from module navigation.
• Module: marketing

Before You Start

• Confirm which journeys are currently live or scheduled.
• Identify journeys requiring pause, edit, or performance review.
• Prepare date range and segment filters for focused monitoring.

Steps

1. Open journey list and filter by status/channel/date.
2. Review key journey metrics (reach, opens, clicks, conversions).
3. Pause/resume or open journey detail for required adjustments.
4. Confirm state changes are reflected in list and execution logs.

Acceptance Checklist

• Journey statuses are accurate and up to date.
• Operational actions (pause/resume/edit) apply successfully.
• Performance review can identify next optimization target.

FAQ

Journey triggered unexpectedly

Check trigger conditions and audience overlap, then inspect execution log timestamps.

Journey did not send messages

Verify channel availability, schedule window, and step status (active/paused).

Page Metadata

• Module: marketing
• Route: MyJourneys