Edit Tier Renewal Gift

Video Walkthrough

What This Page Solves

Configures renewal gifts used to retain members at tier renewal milestones.

Entry

• Open this page from module navigation.
• Module: membership

Before You Start

• Confirm renewal criteria and eligible member segments.
• Prepare gift strategy by tier and renewal cycle.
• Check budget/stock implications before enabling larger rewards.

Steps

1. Set renewal gift triggers, eligible tiers, and reward details.
2. Define claim validity and anti-abuse constraints.
3. Save and verify renewal gift summary output.
4. Run renewal simulation to validate eligibility and issuance timing.

Acceptance Checklist

• Renewal gift logic matches retention strategy.
• Eligibility triggers fire only for intended members.
• Simulation confirms renewal gift issuance timing.

FAQ

Member tier did not update as expected

Recheck threshold rules and effective date, then recalculate with sample member data.

Benefits are not visible at checkout

Confirm tier eligibility and benefit activation status in membership settings.

Page Metadata

• Module: membership
• Route: EditTierRenewalGift