Rewards

Video Walkthrough

What This Page Solves

Manages available reward catalog used for point redemption campaigns.

Entry

• Open this page from module navigation.
• Module: loyalty

Before You Start

• Prepare reward list with point cost, inventory, and validity.
• Check duplicate or outdated rewards before publishing changes.
• Ensure front desk can fulfill each active reward.

Steps

1. Review reward list and filter active/inactive items.
2. Create or update reward entries with accurate point cost and stock.
3. Enable/disable rewards according to campaign plan.
4. Validate catalog display and redemption eligibility in sample member flow.

Acceptance Checklist

• Reward catalog is current and non-duplicated.
• Active rewards have valid cost and availability.
• Sample redemption flow sees expected reward options.

FAQ

Points total looks incorrect

Review issue/redeem logs in the selected date range and verify rule version at that time.

Reward cannot be redeemed

Check reward stock, eligibility constraints, and member point balance.

Page Metadata

• Module: loyalty
• Route: LoyaltyRewards