Chapter 02 Overview: Daily SOP

What You Will Complete

• Use booking statuses consistently and follow the store’s payment standards.
• Run the opening checklist and keep the salon “ready to take bookings”.
• Manage bookings end-to-end: schedule, create, update, and document with logs/photos.
• Complete checkout correctly: collect payment, issue orders, and verify results.
• Close the day with a clean handover.

Preparation

• Make sure you are logged into the correct salon and have the right permissions.
• Confirm your salon’s business hours and booking rules before taking appointments.
• Use a stable network to avoid booking and payment interruptions.

Suggested Learning Order

1. 00 Booking Status & Payment Rules
2. 01 Opening Checklist
3. 02 Booking Overview
4. 03 Calendar and Block Time
5. 04 Create New Booking
6. 05 Booking Detail, Logs, Photos
7. 06 Checkout and Payment
8. 07 Closing Checklist

Estimated Time

• Quick read: 30-40 minutes
• Hands-on with checklist: 45-60 minutes

Completion Checklist

• You can explain the booking statuses and payment rules your salon uses.
• You can open the salon and verify that booking + checkout flows work.
• You can create/update bookings without conflicts and keep logs/photos consistent.
• You can complete checkout and confirm the order/payment result.
• You can close the day and hand over without missing items.